Head Cashier position available
Head cashier job
Under the supervision of the manager, the head cashier’s main function is to train and mentor the service staff to ensure exceptional customer service for clients. Speed, professionalism and a cheerful attitude are all important criteria for this job. In addition, the person will provide administrative support and participates in various management activities.
Head cashier main responsibilities
- Responsible for welcoming and integrating new employees
- Assists the manager in human resources management (hiring, training, preparation and implementation of schedules, policy compliance, performance evaluation, monitoring of the training plan, etc.)
- Responsible for maintaining team motivation and encouraging the work team, especially during busy periods of work
- Ensures customer service remains at optimal levels
- Responsible for complaint management
- Performs various operations related to cash registers (balancing the cash, ordering change, receipt journal.)
- Ensures that maintenance tasks are executed
- Ensures that all work team offers complementary products to customers and communicate promotions
- Makes necessary adjustments detailed in reports by mystery shoppers
Required qualifications
Experience
Experience in personnel management
Experience in customer service and / or in the restaurant industry
Professional and technical knowledge
Knowledge and / or facility with a computer
Personality
- Ability to train, assess and mobilize the team members
- Rigorous application of procedures
- Professional
- Leadership
- Cheerful and courteous
The benefits of working at Benny & Co.
- A respectful and stimulating work environment
- A competitive salary and benefits
- A comprehensive training program
- An opportunity to work in your area of interest
- A flexible work schedule
- A career and opportunities for advancement
- Scolarship programs